Conflict is all around us. It can happen at any time; are you prepared ?
It is important to know how to handle a conflict situation before it turns
into a time consuming and expensive dispute. In these times it is more than
ever before important to be open for alternatives to the classic methods to
resolve disputes.
If at all possible a conflict or dispute should be resolved in a way in which
the future collaboration of those involved is not compromised. Furthermore, a
resolution to the conflict should be achieved in a reasonable period of time
and at reusable expense.
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me·di·a·tion [mee-dee-ey-shuhn]
The action of mediating between parties to effect an agreement or reconciliation.
[Origin: 1350–1400; mediation / mediatio).
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Synonyms
Mediation, arbitration designate processes for bringing about agreement or reconciliation between
opponents in a dispute. Mediation implies deliberation that results in solutions that may or may not
be accepted by the contending parties. Arbitration involves a more formal deliberation, it being
understood that the results will be binding on the contending parties.
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| Daily Quote |
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The citizen who criticizes his country is paying it an implied tribute.
J. William Fulbright
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